Find the external record
Use the reference mapping held in the owner’s independent arrangement.
Example plan
Start your plan Recover
Start with authority.
Confirm who may act before attempting access. A role in this plan is a record, not permission.
Confirm identity and authority
Follow the institution’s procedure and obtain any review it requires.
Use the authorized recovery route
Follow the provider or external custodian’s process. Keep credentials and documents outside Eterna.
Specialist assistance is not connected yet. Nothing here authorizes a release or transfers an asset.
Open portable plan